All good websites need useful words

I’m Karl Turner, a content consultant who works with large organisations to build better websites around the needs of their users.

I have nearly 30 years of experience across central government, local government and higher education.

How I can help

Content design

I can design content that enables your users to do what they came to your site for – simply and quickly. This always involves research into your users, so we can understand how they think, feel or act.

Content strategy

I can help you decide what content you need on your website – delivering the goals of your organisation by meeting the needs of your users.

Content management

I can set up the governance, processes and roles to ensure your content is properly managed – from the day it is published to the day you take it down.

What clients say

“What I really appreciate about working with Karl is his ability to grasp a problem. He finds practical solutions to business challenges by focusing on the needs of the user. The result is content and services that work.”

  • Kerry Adams, Manchester City Council


Get in touch